Customer Testimonials

Carlos did an excellent job explaining everything to me and making sure I know what he was telling me about my car.

It was a Great Experience today. Ms. Vickie was great and very professional. I’m grateful.

Jessie and Carlo best advisors ever! Very helpful for recalls and other issues Thanks so much

Great staff! They did my recall repair in a blink of an eye. I had a hard time getting it done in the Honda Dealership around Spring. Also, they fixed other things in my car. Everything was done perfectly.

Chris was so helpful and they determined my problem was my battery and replaced it pretty quickly.


Very professional, very prompt, and overall very compassionate to what my needs were. My service Expert Jesse was beyond helpful, really went above and beyond

When I drove into the dealership I was promptly greeted and the service went as expected better than expected and fast. I will be back for future service work as needed.

Very good service and very friendly people working thanks. I always go to this place because their work habits.

Honda Sterling in Kingwood is Hands down one of the best places to get car maintenance done in a timely and professional manner. I’m not a car expert but It gives me peace of mind getting a reliable car repair report. I’ve been to other Honda locations for service and this is by far my favorite.

The advisor Jesse Ybarra is so kind and helpful! It makes my experience worry free!

Fantastic employees! Really good customer service. Highly recommended! Finished the job ahead of schedule. I will definitely go there again!

Carlo was great. Explained in detail what was done to my vehicle. Very responsive via text updating me on maintenance status. I would recommend anyone to Sterling McCall Honda.

I brought my 2024 civic in today for a recall. I was greeted with a personal consult with Vicky. I told her I had an event at 11. She assured me that it would be completed in time. At 1030, she said let me order you an Uber so you can make your REALTOR event on time. Attention to detail and timing are given here!

Pretty good service advisors ( Christofer ) he treated me very good that make me feel at easy .

Friendly and helpful staff, good selection of vehicles, made it very easy to do business here.

My oil change appointment went smoothly. Juan explained all details accurately and clearly. Service was completed in a timely manner.

Carlos was very polite and knowledgeable and answered all of my questions and the service was excellent.

Chris was great and very considering to get the job done quickly while I was waiting on site. Also applied discount for me!

Excelente servicio y ayuda muy amable e impecable servicio muy agradecido y complacido volveremos a regresar

This dealership is very clean and their team is very friendly. The brand Honda to me is one of the best for its quality, keep up the good work. Thank you.

Making appointments for service is easy. The service representative, Vickie, greeted me with a smile. The waiting area is clean and hot drinks are available. My car was finished within the timeframe promised.

Went to get an oil change, my technician was Jessie he was very nice and knowledgeable and let me know my vehicle report as well as giving recommendations. My cost was 50 dollars for the oil change with the car wash included I am very pleased with my service and the people who attended me there.

Excellent service experience! Fast and efficient and very courteous. I approved more than I came for because it was needed and I thought that the price was fair.

Daniel assisted us with some services I needed on my Honda and was very polite. I had a wonderful experience and appreciated his honesty. He even listen to my request and concerns.

They were very fast an courtesy with the service preformed on the car, the representative was also very polite on the work I chose to have done.

Jessica was great as my service advisor!!! Would recommend her too all who needs work done at this location!!

Sterling McCall took care of all my needs. Daniel Flores was excellent and helpful waiting area was nice.

Very nice, informative staff. Clean waiting room with space for a crowd of people. A coffee machine, water, and vending macines are available.

Great service. Didn't take a lot of time even though I came in and didn't have an appointment

This dealership is fabulous. Customer service is top notch, have been going here since 2000 with my CRV, then hubby’s multiple Pilots and now my Passport. Jessie and his team are the best in the business.

Excellent service!


Sales manager, sales representative and finance made me feel very comfortable with my 2025 Honda Crv purchased. I can’t wait to come back for my next purchase in 6 months.

I was truly pleased with the service received on my vehicle this time and each time I've taken it to Sterling McColl!

Love the Kingwood location dealership. They have great service and a great staff. The staff are friendly and very helpful. Highly recommend this dealership.

Great customer service from Chris Elrod. I will happily return when my car needs service again.

Very good dealership. Excellent service guys especially Jessie and Juan. Will always use this location.

I always receive great customer service at Sterling McCall Honda. Everyone is courteous and professional. We’ve bought 2 vehicle from them and always take our vehicles there for service.

I love Sterling McCall Honda and how they care of my Honda. The waiting area is perfect.

The sales representative, Julie, was awesome! She waited until the deal closed after 11 pm! Overall, it was an easy experience.

Daniel was amazing at helping me re- program my key. There was miscommunication regarding my purchased key from 2 years ago but today when I had to show up due to my original and only key being flushed down the toilet ha! He reassured me they would take care of me and get me done that day.

The work was great and very fast. The repair was 365 dollars at mazda kiesha and Carlo did it for $ 146. Thank you Sterling mccall honda.

Excellent quality of service. Customer representatives cover all the details and keep you informed of your vehicle’s status.

Very excellent service from setting the schedule, to the quick check in, to the awesome workmanship up to the effcient check out - everything’s awesome!

Amazing service. Worked very hard to get me a good deal. Made me feel very welcomed.

On time accurate repairs while dealing with friendly people. They made cost effective recommendations. They found a windshield crack and repaired it while they worked on the other repairs.

Nice people, easy to work with. Carlo was awesome. Had our car in and out very fast.

Service is excellent: friendly, expert, well explained, documented in detail, and on time. Highly recommend!

Great customer service was provided and the staff was very friendly and helpful during my appointment.

I took my car in for a recall. I had to wait for the work to be done & Christopher took excellent care of us and we didn’t have to wait very long.

Exceptional customer service, clean waiting rooms, was informed for each process of the work, received paperwork explaining work done in my car and honored coupons! O will continue to use Sterling McCall Honda!!

Love this dealership. Always excellent service. My Service advisor Juan Vivar was amazing! Juan constantly kept me informed on the status of my car, He went above and beyond to find solutions to my car issues. He contacted the original dealership Community Honda to inquire on my extended warranty to service my vehicle. Excellent customer service!!

Service was excellent today. Easy check in and check out. Friendly staff who made the visit pleasant.

Always professional, on time and thorough. Great service tech gave us his cell and responds quickly and keeps me updated when my Passport is being serviced.

This dealership treats you like family, you know you are in good hands with the staff here at Sterling McCall Honda.

Great service. I got in for an oil change, other maintenance recommendations were given after vehicle inspection. Carlo took good care of me from check in to check out. I was given some discount for the service. I definitely recommend this dealership to keep your Honda in excellent condition.

Great service from Vickie Pscion. She was really nice and helpful. Would recommend her to anyone.

Having owned a Honda for 5 years I have a lot of experience with Sterling McCall. I can honestly say they are the most trustworthy, competent and customer oriented dealership I have used in my 50 years of owning autos.

I love working with Daniel. He is so professional and keeps me apprised of the status.

If you’re looking to buy a car, make sure to ask for Julie B! Julie was very helpful, very knowledgeable, very friendly and answered all our questions. She truly went above and beyond to make the process as smooth as possible! Thank you Julie! I will be back to purchase my next car with you!

Julie Barnachea was very helpful and such a pleasure to work with! She made me feel like family when helping me purchase my first car!

Jessie Ybarra is such a please to work with. He makes me feel welcomed and explained what was going on with my vehicle.

Very thankful for their professional and exceptional service on my Mazda CX9. Thank you for your help.

Friendly staff. Great waiting room with Free coffee, hot chocolate and more. Great service. I had an oil change and tire rotation. Coupon used

Carlo did an excellent job, he called the warranty company, and they covered the two expensive parts that needed to be replaced.

Great service and excellent communication with advisor and technician. All around outstanding costumer service to my vehicle.

Excellent customer service. Jesse Ybarra is knowledgeable and is great at explaining the service recommendations made by the technicians. My car continues to drive like new due to the maintenance provided at this dealership.

I purchase my car from this location and they always did my service. The people and service was always very nice. They made sure you knew what they were going to do. Very nice environment. My sales representative Vickie was very nice.

Good service all the time i go in to do service on my car. Quick and fast

The service agent made me feel like my issues would be taken care of and they were

The service was excellent. Jessica was very knowledgeable and even caught a warranty issue, saving me money!

Every time I go to Sterling, McCall Honda for my car maintenance, They ALWAYS do a great job.

Excellent service, Excellent customer service, very good timing for appointments,rep that took care during my appointment very knowledgeable, attentive and friendly

Julie was super helpful and honest in her work. No games. No gimmicks. Come in and get down to the actual numbers without the hassles. Going out of her way to show you all safety features in your new car and recommend what’s best and most preferred to use, especially if you’re a lady and often commute by yourself. I appreciate she doesn’t push you into something but let you take your time and make your own decisions. Would definitely recommend driving up there. I drove from across the town Sugarland to Kingwood and I would do ...

This dealership is nice and clean, with a comfortable waiting area. Respectful and helpful personal.

Purchased and service my vehicle here. Always received excellent customer service, even when addressing problems or issues.

I had no problems the guy was very helpful. The wait wasn't long at all

Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Their communication was by text once the vehicle went for service. During the inspection the service dept. does a video of vehicle to show what services need immediate attention as well as a list of each price per service. You have chose to have work on the vehicle or later.

I had a Mitsubishi 12 Years and a VW 7 before my fabulous Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff are knowledgable, patient and responsive. .

I appreciate everyone working so hard to make this dealership such a great place to return to time again for maintenance on my vehicle!

Carolina was great! She was extremely helpful and had a sense of urgency. Best experience.

Wow what an amazing service and care ! I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of me from the first step till I left ...she was amazing ,friendly ,sensitive and very professional . She explain to me the process and make sure I understand and know every step of the car treatment. It's been a long time since I got a service like that I felt as A class costumer ... I'm definitely recommend .for me they will be ...

Our service advisor Jose was very communicative and answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’s car back for future repairs. Great job service department!

I really appreciate all of the accommodations and facilities for purchasing this new car. From the agent who assisted us was so outstanding. Special thanks to Ms. Julie who helped us from trading in our old car and buying the latest one. Additionally, I would like to give warmest gratitude for accommodating us specially because I have a new born baby, they took us to a room where we feel so much comfort and could able to bother others. The processing of the papers were smooth. The car is so perfect. I highly recommend this company for purchasing both used ...

Mr Leobardo Martinez was very nice and He Help us to get approved, Thank you

Service first and thorough!! Use them for oil change n get get multipoint inspection ! Jessie is awesome

I was able to make two same day service appointments. The drop-off process was smooth and quick.

I needed a replacement for a passenger side rear view mirror. Sterling McCall ordered the parts, had them in and were able to replace the broken mirror the day the parts came in.

My service advisor Christopher Elrod was professional, helpful and nice . He went out of his way to help with the transportation to and from my house . I would request for Christopher next time I make an appointment to service my vehicle. Thank you.

Best customer service ever! They even give coupons if you don’t have one. Highly recommend!

Always a great experience, excellent customer service, clean and comfortable waiting area, like the text with the multipoint inspection findings and video.

Excellent customer service. Fast service. Solved a problem found in vehicle inspection. Car wash as a complement is always a good courtesy.

Their service experience is consistently second to none as well as their staff. I have been a customer for 15 plus years.

Chris was our service agent and he was very attentive. B1 mntnce service was fast and good as always

Excellent Service to my vehicle and Excellent attention to my needs 😀 by Christopher Elrod!!! THANKS!!!

They were patient with us. We left the dealer ship and told Roberto Jaramillo would be back. I'm just happy he is different from other dealers. He was okay with me coming back. Other dealers are pushy and keep you there he wasnt like the others. Our family left the dealer to eat and then came back to sit down and sign with him.

(Translated by Google) Excellent service and attention, thank you (Original) Exelente servicio y atención gracias


Great service!!!