Customer Testimonials
Angel oversaw details of maintenance with excellent listening and generous appropriate pricing. Tech even took care of hanging shroud and exhaust shield tightening giving great peace of mind for upcoming long distance trip.Attention to detail and TLC
Great service and communication on what work was being done on my vehicle. Along with a realistic time on when my vehicle would be ready.
Provided very good friendly service and very reasonable rates , I will definitely coming back again!
Very friendly, and my car drives great after they worked on it. Im very satisfied!
Great service and communication! Friendly and helpful staff! Would definitely recommend and will definitely come back
As I drove into the garage I was greeted by a very nice young man (Daniel Flores) Service Advisor. He was very knowledgeable about my car needs. I hope he gets acknowledged for his position to the company as he was very polite… Thank You Sterling McCall Honda.
First time coming to this dealership for service. Very appreciative of my advisor Carlo. He helped me take care of what needed to be done and heard me out with any other concerns I had. Followed it up with a video from the technician showing his findings. I found it very professional and transparent which I appreciate.
Carlo is very personable and diligent. He thoroughly explained everything and made sure I was completely satisfied. I rate him 100% I unfortunately have not had much success trying to buy a car at this dealership. During my last attempt in 2024, we were going to buy 2 cars on the same day and was told that was the only way we could get the sticker price.
Service was great and my advisor was very helpful explaining services needed and optional services.
Very courteous and professional team, very nice and updated dealership, fast and prompt service and no one is pushing you for extra stuff that’s not needed!
Vickie was very helpful. She made the visit easy and quick. The ride home and back to pick up my car was easy to use. My car was clean and ready when I arrived.
Max helped me with most recent service. Everything was very professional - explanations and estimates of cost and timing - plus recommendations for next service.
Honest. Reliable. Quality. Worth the drive to go there - dont go to any other dealership.
Alex in Sales was very courteous with assisting me with the purchase of my new vehicle.Alex made the sales transaction go very smoothly.
Everyone make you feel a home excellent service I love the fact that there is a lot of bilingual people that is a plus. I am definitely recommending to friends and family this dealership God bless everyone!
Wonderful atmosphere and caring employees.very happy. Great great great great great great great great greatt
Very Friendly staff, always try to help in anyway and always a quick service! You won’t regret it
I have used the Sterling McCall Honda service department for more than 20 years for several Hondas and now also my old Acura MDX. I was delighted to reconnect with Jessie Ybarra today who has been there for all those years. SMcC service gives me confidence that my vehicle will be well cared for at a fair price. This was an exceptional day.
Fast service and great service. Car taking care of in a timely manner and efficiently
The attendant was very good..and prompt, I had my oil changed and tires rotated. I always go to Sterling McCall because of great service
I was in the area and decided to get my car serviced at the Kingwood location. Jesse was the associate that helped me. He was so nice. He walked me through the entire process. He escorted me to the waiting area, pointing out that there was a quiet room, coffee bar and showed me where the restrooms were. He was mindful of my time and made sure my car wasn't blocked in by parking it outside. He made sure that I understood the seriousness of each service recommendation. I really appreciate him and would drive to Kingwood just for ...
Thank You! Daniel on outstanding work on my CRV. Dropped my vehicle off at scheduled time I had a function to attend gave Daniel time I needed my vehicle back. On schedule. Thank You Sterling McCall. V. Adams
Had an amazing experience last time so decided to drive 25 miles to get the same or better experience but didn’t have a good experience this time around. From booking the appointment, not getting any updates from the advisor while waiting for 7 hours to complete my service, to getting transferred to a different advisor without even knowing everything was well below expectations.
Took my car in for a maintenance check up and Daniel Flores always helps me with any questions I have. Service was fast and I didn’t have an appointment.
Great Service. Thanks so much to Will, Jose Ortego, and tech Hector. All were Courteous and Professional. Thank you alll for your kind assistance.
I had a horrible experience with this dealership. They are not true to their word. I ask to speak with a manager and no one has' contacted me yet.
Sales lady professional and friendly, she can answer all of questions to customer, I am satisfied.
Great Service excellent work friendly staff I would recommend Sterling McCall Honda In Kingwood To Anyone and Everyone.!!!
Jai helped us with everything and he make sure that we get what we wanted he was really nice and helpful
My car was serviced quickly. Everyone was very polite and I got texts as to its progress and a clean car to go home in.
I really appreciate the people there. Everyone was so kind and so helpful! Plus, I’m in love with my car!
Quick and easy, staff is very polite. I always take my car to then when it needs maintenance
Sure! Here’s a shorter, more casual version: Had a great experience getting my oil changed. Staff-was friendly, fast, and didn’t try to upsell me on stuff I didn’t need. Clean waiting area and my car was done in a short period.Super easy and stress-free!
Quick and easy great place to do business with sent my cousin to them and she is driving her Tahoe now
I had a great experience with the Sterling McCall Honda service department during a recent visit for preventative maintenance. My service advisor, Daniel, was professional, friendly, and made the process really easy from start to finish. He clearly explained what was being done, kept me informed, and had my car ready right on time. It’s always nice to have a smooth and efficient service visit, and that’s exactly what I got. I really appreciated the straightforward communication and attention to detail. Sterling McCall has always taken amazing care of me both in sales and service.
Mr. Jesse was very professional and helpful. Good customer service. I would recommend him to anyone.
Outstanding, professional, and accommodating service. Jesse is an excellent service representative. He is cordial and knowledgeable. He listens to my requests/explanations and patiently discusses the options available. The waiting room is comfortable to wait for service. I have also utilized the rider service when the wait might be longer. Best of all they keep me rolling safely and smoothly. 5 stars for sure.
My car was in for an oil/ filter change and multipoint inspection. I was told an hour and a half wait. They were pretty close to being accurate. Their were many cars in line for service. Thank you Sterling McCall.
Took my Ridgeline in for oil change and a recall notice. They kept me updated the whole time. I was impressed with how quick the work was done. Vickie Pscion was an excellent service advisor and treated me well.
As always Mr. Carlo did a wonderful job everything in car problems he deserves the very best award not only me to other customers he’s dealing with he has the heart and passion what he do and I always be grateful for him. Keep a very good job
Fast honest quick service department and will work with car owners when it is necessary
Excellent salesperson Ashley was very informative and upfront about products multitasked and got us into a vehicke
We have bought several cars from you guys. The people make the difference and Kees us coming back.
I went in to service my vehicle. The customer service was great, they explained the process, gave me an estimated time frame. I did have an issue but the manager helped resolve it quickly and promptly. I will definitely be coming back.
Nice, clean place friendly and helpful people No pressure in buying and sales person knowledgeable.
They made it super easy and smooth throughout the entire process. From agreeing to numbers, to walking out of finance office, everything was so smooth.
It took 2 hours for a simple car inspection. A little more transparency would have been nice when I checked in. Had I been told it would take that long for an inspection, I would have gone somewhere else that would have done it quicker.
I'd give this 0 stars if possible. 2 stars because I personally skip over the 1 star reviews. I called Sterling McCall Honda on friday 4-11 and scheduled an appointment with salesman Ty P. about a 2021 Honda Accord Sport. I told him I was pre-approved and I was going to buy the car on Saturday 4-12. No problem. He sent me the link via text to confirm the appointment for 11am. We arrived at the dealership around 11:15am Saturday morning due to Houston traffic and was approached by 2 different salesman about the car. Ty was nowhere to be found and upon speaking ...
They were able to fix my tire same day after it was towed after 5:30. So grateful they were able to accommodate.
had no issues. comminucation was on point. although i had an appointment, it took a couple of hours but not too shabby
Juan is very helpful. Hes been really there to help out the customers. I really appreciate him
Appointment right on time. Used great coupon. Car washed. Facilities clean. Service man knowledgeable and polite
I have been going to Sterling McCall Honda for at least 20 years I have bought many cars from them and I get my cars serviced only there. My service advisor is Jesse Ybarra great service!
Professional, timely and reliable work. I plan to always bring car here for service. Definitely!
Roberto was very nice, friendly and welcoming. I had been shopping online for about a month and knew what I wanted, so he had it right up front for me to test drive.
Great service and value for the work on my vehicle. I felt comfortable with the experience.
The lady that helped me was so nice and professional. I always have a great experience coming to this dealership!
Julie was great! She really wanted our business and made sure we got the car we wanted.
Very helpful team had unexpected car problems today and the diagnosed and made repairs expeditiously
Service was quick and fast with appt. Oil change, tire rotation and coolant flush. Would come again
They listen to the buyer. While Most force accessories and add ins this one dis not. I would recommend this dealership! As a veteran they also provides $ 500.00 off the list price they are willing to deal with you not like other Honda dealerships with hint houston
I have been customer at this location for over 15 years; everytime I go there I am treated right, always taking care of my needs.
All good except for a $39 “shop charge fee” tacked on end of invoice. Unexplained. P&OH costs are built into parts & labor. $39 seems unnecessary.
Vickie was a great service rep ! Great customer service and very nice ! She looked up my old car history and everything.
They are very helpful and explain what they are doing.. Vickie was also great at explaining questions we asked
Jesse is ALWAYS great a d my whole family's go to service man. He is the total best. Easy to make appointments and the service work i have gotten as been top notch. Not so much on computer entries of vehicle. We as a family ha e bought idk 4 or 5 new auto from SMH My Son, my son in law, my wife 2 ti.es me 2 times. Eveytime I call it's like Iam A new customer. Have all of us in wrong cars.. When I explai ed yo girl up front it was all confusion. Got tired of trying ...
I always have had an Excellent experience at Sterling McCall Honda Kingwood, Texas. Everyone has always been courteous and professional.
Chris Elrod was extremely competent. He responded to my every probing question professionally. I was more in an attack mode and Chris allayed my fears. I will contact him again when I need service.
Excellent service. Very efficient, attentive to every detail. The team meet expectations. Enjoyable experience. Thank You.
Great service, they know how well to treat a customer. In no time, they change the oil of my vehicle and washed it, it was nice and shiny when they gave it back to me. Thank you Sterling McCall Honda.
I am very pleased with the service I receive from Sterling McCall Honda. I drive past other dealerships, to get the proper service.
They have always been punctual & great service. Good location, clean & the staff is very knowledgeable.
Great customer service and very timely. Eager to get to root problem and find most cost effective solutions.
Everyone was courteous and helpful.Updates given throughout the service.Vehicle service completed in reasonable time.
Had a good experience. Josiah was really helpful and patient and made the process really easy.
Brought honda crv in 2 times different reasons did not fix either A/C problem was lied to
Excellent service
I made an appointment for service of my 2022 Honda CR-V and the service representative named Daniel Flores met my at my car and gave me super attention and had my vehicle done before an hour was up. Great service and super helpful of all my needs.
Service is great, customer service is great, love the coffee and snacks and love the $149 special
From Angel in the Parts Department to Keisha in Repair, I was constantly kept abreast of the status of my vehicle’s repair.
Even though I had an appointment it took three days to look at my car, 6 days before I had a diagnosis. It then took two more days to get approval even though it was covered under warranty. After ten days I was able to pick up my car which wasn't even topped up on fluids and has a wrench light still showing. Still waiting for a call back from them to figure this out.
We really appreciate Julie’s assistance for making our dreams come true by securing a family van (Honda Odyssey). The process was quick and all our questions are answered. Julie even went above and beyond by explaining the special features of the car and shared some security tips for us to enjoy the Odyssey to its fullest. Maraming salamat (Thank you very much) Julie!
Staff are professional, friendly, and the waiting room is clean and comfortable. Love the free coffee!
My experience is always pleasant when I get my car service at Sterling McCall Honda Kingwood location!!
Excellent customer service. Only one thing I have been disappointed in is the complimentary car wash. This was the second time the car was only half washed. The front windshield was spotless but back not touched along with body not washed at all. I mean it was black.
They took good care of me and my car. They have me a ride home and back to the dealership. The work was done in a timely manner.
I love this dealer because their work is impeccable, and their customer service is very friendly and resolves all my doubts.
Jesse was amazing. Explained the entire service to me very well and kept me posted throughout.
Daniel Flores is the man! Recommend him for anyone that needs service.
I went to get touch up paint which they had in stock. Asked about phone issues in my car and three service techs fixed the problem. No appointment and efficient courteous service ❣️
Our sales person was Leobardo Martinez. He is very attentive, professional and has great customer service skills. Our financial team member was Ryan Lewis and he also provided excellent service. I personally rate this dealership 10 out of 10.
The service is reasonable fast and good quality. The special service promotions can save a lot. Strongly Recommended!
Always quick and friendly service! I take my Honda here all the time. Highly recommend.
Always good services. The dealer is clean . Good communication whit the customer. Service department attend good the customer.
I had great service today, Carolina is the best, she was timely, friendly and keep in touch throughout the service.
The people we dealt with were very courteous. Have had dealings with this dealership in the past. Always satisfied.
Sales person very Profesional answer all questions very helpful, that's my second vehicle from there
Been going here for years. Always great, friendly service. This visit was no exception. Thanks!
Chris was very attentive and helpful with the service I needed. Thank you Chris so much.
Always use Sterling McCall for our vehicles. Wonderful place. Won’t go anywhere else.All the service techs are awesome