Customer Testimonials
We just bought a new Honda Odyssey and we are so thankful for all the help we had with purchasing our family van! We had great customer service from Trevor and Jordan, ( who was amazing with us while Trevor was with another client),as we worked through our choice of vehicle. Trevor was truly patient with us even when we were unsure with our decision throughout the process. We also recieved great service from the finance manager, Effran, who made the process easier and fun! Honda McCall was a great Choice! Happy to do business with them!!!
My experience with Sterling McCall Honda was great, the sales council MS. JULIE J BARNACHEA, she helped us get into our 2024 Honda Pilot.....
I went to Sterling McCall today for an oil change. Shane took good care of me and I got out in record time.
Had a timing belt kit replaced on my car and I am very satisfied with the repairs and the timeframe it took to complete them. Alex, was my service advisor, he took care of me every step of the way.
The support from my Service Provider, Shane O’Bannon, gave me a clear understanding of the repair I needed.
Exceptional car service. The staff is knowledgeable and very friendly. Prices are fair and affordable. We will be back for future service
The waiting room was spacious and clean. They also offered free wifi and beverages. Today, I had Shane and he was very helpful and knowledgeable.
Always very thorough in explanations and estimated time for service. Great place for good service
Sterling McCall goes above and beyond expectations. They gave me a great deal. Made trading in a breeze.
As customers getting service done is a cake walk for any future needs for my auto I will not hesitate too return for of my auto needs
Everything went really well. Shane the service advisor delivered and is an amazing employee. He took cade of EVERYTHING and went above and beyond. Millions of thank you for Shane!
Applied online, got approved immediately with a low down payment and low car note! Ms. Graham was amazing and very helpful! I would advise anyone to go there!
I had amazing service. Shane took care of me and had me in and out!
This dealership is personable and detailed to your needs. They ensure you are happy with your purchsse.
Good keeping me informed on maintance only thing after working on car they do not rest the info on my screen.
Keisha is an outstanding employee. She was very prompt with sending me messages to update me. She went out of her way to help me.
Smooth and timely appointment.
My truck needed an interior driver-side door lamp cover and a front passenger-side fog light replaced. I went to the parts desk and ordered myself. I was told that I would receive a call when the parts came in but I remember having to call them and the parts were there. After picking up the parts, I went to the service desk to get a quote (Bruce Anaya) on installing the fog light. The quote was higher than my other quotes but the difference wasn't worth the risk (more confidence in the dealership). I went online to schedule service ...
Excellent service
Jessie and his crew were fast and very professional. Thank you for the great service experience. I will continue to use Sterling McCall Honda for all my Honda needs.
Very pleased 😃 with the service. Happy to be able to trust them to let me know what my car needs to keep it running good.
Service Advisor was great and attentive. Had great Customer Service skills and communicated very well!
Sterling McCall personnel are very professional, courteous, kind and go above and beyond to please their customers.
Jordan Lewis (sales associate) and Ryan Lewis (sales consultant) both did fantastic at their jobs and explained everything clearly. They weren’t pushy and answered all of my questions clearly.
I was so happy that they could finish my lil change sooner than they expected. This is why I love returning to this dealer.
During my service appointment today, Keisha has provided friendly quality customer service. It is really helpful.
Fast, courteous service. No over sell, only advising of future service required.
Jake Walsh prioritize, my needs to get my work done faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied.
The dealership always strives for excellence. They are courteous and friendly. I love the fact that my cars get washed while I am there.
2nd vehicle I've purchased from Sterling McCall. The other at the Acura in Sugarland. There was a delay, and some miscommunication after the sale. Sree got back to me and got us back on track and gave me all the info I needed. Vehicle was delivered in better condition than what I had purchased it. (New windshield, detail, etc.) Very happy with my overall experience.
Mr. Jesse provided me with great service to get the issue corrected with my vehicle.
That is the only place I take my car because I’m very satisfied with the services and if something goes wrong with my vehicle, I can take it back to them
The customer service was exceptional as usual. I refuse to take my Accord to any other Honda dealership unless it's an emergency.
Bruce Anaya is very professional and kind. I am very pleased with my car service
The check in was easy, everyone was eager to help. The tech response was great and explained service needs. Upon pick up there was a little confusion but it was resolved and vehicle returned with no issue.
I waited 3 1/2 hours for them to tell me they only put air in my tires.
(Translated by Google) Excellent service from Bryan (Original) Excelente servicio de brayan
Jessie is a great advisor. He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, which ones can wait, and how soon it would need to be addressed.
Everything was great except one of my items a door handle protective films, for my new Honda Pilot Elite , could not be installed. There wasn’t anyone who knew how to install the protective film that I bought through Honda parts. I will have to look somewhere else. Jessie my service manager was excellent!!
Amazing staff! They were all friendly, outgoing and knew about the cars. I left the dealership feeling like I could call or come in for anything!
The service representative was on the spot and called and kept me in the loop during the whole process. This was a great experience and only place I would recommend to get your Honda serviced.
What a wonderful car-buying experience I had at Sterling McCall-Honda (Kingwood)! From our initial fantastic meeting with Carla Jones (the online sales manager) who assisted throughout the process--to the seamless hand-off to our exceptional sales consultant, Julie Bamachea--we could not ask for a better white-glove experience. Ten stars!
This is a great dealership to go for service and Jesse is outstanding.and very professional!
Arrived for a scheduled Oil and Filter change. Appointment was not set with any particular Service Advisor however, I immediately received a friendly greeting from D’Anna as she advised she would be right with me. My car was promptly checked in, D’Anna gladly honored service coupon. My wait time was short, enjoyed clean facility as waiting. Updated me was wrapping up my ticket. D’Anna was very professional, knowledgeable and detailed as she went over all recommended service. Definitely, will be scheduling my next service with D’Anna!
Had a service appointment for a standard oil change, tire rotation, and engine air filter. They were busy so it took a bit longer, but Shane the technician informed me that the battery would also need to be replaced. He was very informative and transparent which I appreciated. He also gave me his contact information should I need anything else from them. Overall, it was a good experience. Thank you!
Took my 07 Fit Sport in for replacement of several items on recall. Carlo the service attendant greeted me quickly and went over everything involved. He answered all my questions and even took me to the mechanic who would be servicing my car to go over the various items to be replaced. Took a couple of days due to parts availability but no issues at all. Very happy with the entire process and the professional attitude of everyone working there. The shop was super clean and organized almost like a hospital for cars. Great job!
Great, expedient, accurate service.
I appreciate going to a dealer that provides prompt service. The waiting room was spacious.
Fast and efficient
I am always pleased with the hospitality and the compassion of their service individuals. They are so friendly and helpful. I really appreciate that. The only thing I did not like was I went in for an oil change which was $65 approximately and they listed $500 of other things I can have done to my car if I wanted to as a woman, it made me feel like I was being taken advantage of because nothing seem to be detrimental just things that I might need to be have done in the near future. This is scary to someone who is ...
They take good care of my car every time I go. They prefer appointments but with my buddy schedule I never know when I can make it and they've never make me turn around.
We own a Volkswagen, but have had our Honda’s serviced here in the past. Due to issues we will no longer be using the Volkswagen dealerships service department. Sterling McCall give great, friendly, and honest service. We have always been happy with their services!
Profesional Service ,quickly , nice people..
Lube change. In and out in 1 hour. Jessie was very helpful and great communicator.
A salesman helped me the entire way by phone call and text. We saw each other in person the day I got my new car brought to me to my house! I did not have to negotiate because the deal out the door was incredible! Didn’t try to hassle me at all.
Jordan was great! What a professional young man! Mali assisted us as well and he was very knowledgeable and professional. We love our new-used Toyota Highlander!
We were very happy with the greeting, service & delivery . Max did a thorough job & answered all our questions. We have owned multiple Hondas over the years & love their product! Our experience at Sterling McCall , Kingwood has been very pleasant.
The employees are very friendly and Informative. Clean and spacious waiting area. Wait was not long. Will return for future service.
Didn’t take long to be helped. Informed of special discounts/ warranties. Told I would be an hour for service and left in an hour. Very friendly and informative.
Fast service.
After searching for over a month, for the model and color I wanted. I found it on The Sterling Mccall website on 6/26/23. Then I did the online application and was contacted by Mali Evans of the sales department, his call came faster than any of the companies I had been dealing with in my search for this car. Mali was more knowledgeable and helpful than all of the sales people I had dealt with in my search for this car. He guided me through the application via a few easy emails and I was approved. Came in to test drive ...
I was there for an oil change. We asked Mark to show us the new Honda Pilot. He was great from the beginning and provideds us with great customer service. The location was very clean and offered amenities like water, snacks, coffee and vending machines.
GREAT SERVICE!! Best I’ve ever had, highly recommend coming here. Everyone is incredible nice and helpful
My experience was good at Sterling McCall Honda no problems
Friendly service!
The facility is Very clean! Staff is extremely friendly and welcoming. Everything is always kept clean and extremely professional
Very nice dealership! Customer service is excellent! I love that they clean your car inside and out!
We were pleasantly surprised when the car we dropped off for the recall, was done in a matter of hours, instead of the original estimate of the majority of the day, possibly even the next day
This is the second time Ronnie has helped me with my vehicle service needs. Extremely professional always with a smile and has things done in a timely manner. Keeps me updated with where they are in my service, hands-down, I always enjoy working with him.
Came into today to look at a Highlander on the lot. Spoke to Julie over the phone, showed up late to our appointment, but she put a hold on the car for us. She was so incredibly patient and helpful and was happy to walk us through every step of the car-buying experience. Never felt like a drag. I’m sure everyone’s experience with Houston dealerships is going to be different, but Julie at Sterling McCall Honda was the best. Thank you!
Jessie was my service tech and was great. I'm already planning my next repair visit and will call Jessie to schedule. I was so pleasantly surprised, and for Honda owners, they have great coupons too.
Jessie is always very attentive, helpful and friendly. Great customer service. The only place I go for all my car needs.
excellent work
I can always depend on them being punctual with appointments and getting the work done in a timely manner. Staff is friendly Anna knowledgeable.
Julie Barnachea gave us amazing service during our sales visit. We had a great experience leasing our new Hondas!
Everyone is friendly and knowledgeable, they answer all my questions and concerns. Thank you Sterling!
Great to work with . Salesman Jordan Lewis was wonderful. Everything happened as he said it would. We love the car and would purchase there again.
Excellent service. Knowledgeable people. Quick turnaround I will definitely use the service area again. I appreciate the help
My first time purchasing a new vehicle and the process was very smooth and easy. My husband and I were very pleased with the service. Mr. Alanis was very helpful and I couldn't be much happier with my Honda CR-V Hybrid Sport!
Very professional and right on time
The best dealer you can go,take care of you and explain everything, the best place for your car
I have a good experience in this dealership, employees are very responsible and exper and Carey.
Everything was smooth, Mr. Jesse Ybarra made sure my car got fixed as soon as possible! Impeccable service
Tony the Tyger says it best. It's a great place good attitude good attention great job.